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Delivery
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DELIVERY |
PROCESSING |
CHARGES |
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DPD Monday - Friday |
Deliveries made between Monday and Friday (except bank holidays) when the order was placed before our 3 PM cut-off: the courier will collect on the same day and aim to deliver within 1-2 working days. If the order was placed after 3 PM, the courier will collect it the next working day and aim to deliver the parcel between 1-2 working days. |
£4.99 |
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DPD Weekend |
If you require a weekend delivery, please select this option on the delivery page. Orders will need to be placed before our Friday 3 PM cut-off time. |
£9.99 |
| Royal Mail FREE Over £40 |
If your order is over £40 and placed before our 3 pm cut-off time the courier will collect on the same day and deliver aim is usually within 2-4 working days. Orders placed after 3 pm will be processed and collected on the next working day. Orders placed after Friday 3 pm will be processed and collected on Monday or the next working day (if there is a Monday bank holiday) Our warehouse does not operate on Saturday or Sunday. |
FREE |
| Royal Mail 48hr Tracked | If the order was placed before our 3 pm cut off the courier will collect on the same day and aim to deliver usually within 2-3 working days. Orders placed after 3 pm will be collected on the next working day for delivery aim within 3 working days. | £2.99 |
| Royal Mail 24hr Tracked |
Priority delivery service, which is aimed to be delivered next day; however, further remote areas may take 2 days. (Postcode dependant) Please ensure you place your order before our 3 pm cut off time; orders placed after 3 pm will be processed the next working day. |
£3.99 |
Royal Mail:
Orders placed and the order has been processed before 3 pm will usually be collected on the same day by Royal Mail with the aim for next day delivery*. Orders placed on Saturday and Sunday are processed the following Monday due to our warehouse being closed Saturday and Sundays. Deliveries to some remote areas and all offshore areas of the UK are sent by Royal Mail Tracked. Please note that Royal Mail do not deliver on Sundays. Click here for Royal Mail delivery areas.
Deliveries placed on Saturdays or Sundays will be fulfilled on Monday. We are closed on Public or Bank Holidays including New Years Day, Christmas Day & Boxing Day, so orders placed on a holiday will be sent out on the next working day.
You will be kept up to date about the progress of your delivery by email notifications.
DPD:
Orders placed and the order has been processed before 3 pm will usually be collected on the same day by DPD for next-day delivery*. Orders placed after 3 pm will be collected by DPD the following day for next-working-day delivery. DPD orders to most of the UK mainland.
Deliveries placed after 3pm Friday, Saturdays or Sundays will be fulfilled on Monday. We are closed on Public or Bank Holidays, including New Year's Day, Christmas Day & Boxing Day, so orders placed on a holiday will be sent out on the next working day.
You will be kept up to date about the progress of your delivery by email notifications.
If you have any questions please contact our customer service team by email: retail@taovdistro.co.uk or call us on 01902 302 058. Please note our customer service team is available between 9 am - 5 pm.
Check out our FAQ page here.
